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You will find below the Terms & Conditions of Taste of Liège, services developed and designed by S&O limited (SPRL). All those Terms & Conditions concern all purchases done on the web sites taste-of-liege.be, taste-of-liege.com, tasteofliege.be, tasteofliege.com and other Taste of Liège-affiliated web sites. By accessing to this web sites, and by purchasing our products or/and services, you will therefor accept our Terms & Conditions below.
Taste of Liège offers a variety of tours, tickets, services through other web sites : such as taste-of-liege.be, but also taste-of-liege.com, tasteofliege.be, tasteofliege.com and other Taste of Liège-Affiliated web sites. Since our Terms and Conditions contain legal statements and obligations, we do recommend you to read them carefully.
Except if mentioned, all utilization of our services, products and web sites will fall under the Terms & Conditions below.
Taste of Liège may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by Taste of Liège. Your continued use of Taste-of-liege.be or a Taste of Liège-affiliated website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
Terms & Conditions :
1.1 All use of the website (taste-of-liege.com, tasteofliege.be, tasteofliege.com or related web sites from S&O SPRL) is on the terms and conditions below. If you do not agree to these conditions cease use of the Site immediately.
1.2 You may print and keep a copy of these terms. They are a legal agreement between us and can only be modified with our consent. We reserve the right to change the terms at our discretion by changing them on the Site.
1.3 By using taste-of-liege.be or any Taste of Liège-affiliated website, you agree to be legally bound by these terms, which shall take effect immediately.
1.4 If you do not agree to be legally bound by all the following Terms & Conditions, please do not access and/or use Taste of Liège -affiliated websites.
1.5 Taste of Liège may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by Taste of Liège. Your continued use of Taste-of-liege.be or a Taste of Liège-affiliated website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
1.6 You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use taste-of-liege.be or a Taste of Liège-affiliated website content (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own personal, non-commercial use. Any other use of Taste of Liège content requires the prior written permission of Taste of Liège (if you’re interested in becoming a Taste of Liège affiliate, please contact us for more information).
1.7 You agree to use Taste-of-liege.be and Taste of Liège-affiliated websites only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of Taste of Liège.
1.8 Your use of Taste-of-liege.be or any Taste of Liège-affiliated sites is intended for personal, non-commercial use and/or to make legitimate requests to book the products or services offered. You agree not to use this site to make any speculative, false or fraudulent requests. You agree not to use robots or other automated means to access this site, unless specifically permitted by Taste of Liège.
Visitor Provided Material
2.3 When using taste-of-liege.be or Taste of Liège-affiliated websites you shall not post or send to or from this Website any material:
2.4 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material that is in breach if this website.
Prices : included and not included
3.1 Prices shown on Taste of Liège website are per person unless otherwise stated.
3.2 Prices are subject to change until the booking has been confirmed.
3.3 What is included is stated specifically on each page.
3.4 Children under eighteen must be accompanied by an adult.
3.5 Unless otherwise specified prices include all local taxes, charges or fees.
3.6 Prices do not Include (unless stated otherwise) – discretionary gratuities to the guide, driver or tour manager, extra food and beverages.
4.1 Taste of Liège accepts the following Credit Cards: Visa, MasterCard, American Express and Discover.
4.2 There is no charge or service fee to the customer for processing Credit-card payments.
4.3 Full payment is required at the time of booking.
Refund and compensations
5.1 Tour reservations are non-refundable, unless stated otherwise (e.g during the internet booking of the tour, in the case that a specific tour is not available if not fully booked or with a minimum of people indicated, the refund should be possible).
5.2 If we are notified of no show or changes within 48 hours of the tour we will be happy to reschedule you on a tour anytime over the next year or generate a voucher so you can book it at a later time. The bookings are not refundable passed those 48 hours.
5.3 In all other cases, If not under the previous conditions, the reservations are not refundable. If you do not come in time for the tour, as specifically indicated on the tour information, Taste of Liège won’t be able to refund you. In any specific case, that would not be described here, we strictly encourage you to inform us of any of those problems, regarding your booking(s) to allow us to consider your specific case and see if you are eligible for a refund or not.
6.1 All offers displayed on the website can be booked online or by phone.
6.2 Customers who have purchased tickets will receive an e-ticket via email.
6.3 Customers should keep e-tickets for the purpose of having information about the tour easily available.
7.1 At Taste of Liège we do our best to give all our customers full care and attention, but we do need to know at the time of booking if there are any special needs or requirements. It is particularly important that we are advised of any food allergies or dietary restrictions.
8.1 We may, at our discretion, require any person to withdraw from any tour, if we deem their acts or conduct offensive, or a nuisance to other guests, and we shall have no further liability.
8.2 We reserve the right to cancel any tours due to unforeseeable partners shutting down or adverse conditions. We also reserve the right to alter at any time any price, place visited, or itinerary owing to unforeseen circumstances. Every endeavor will be made to advise guests in advance of any alterations that are deemed necessary.
8.3 In the case of an event not being carried for any cause whatsoever, no liability will be accepted by the operators beyond the refund of the fares.
8.4 Should the guest fail to arrive or arrive late at the starting point or during the tour, the tour shall not be delayed in order to wait for the client and then no liability can be accepted.
Gift vouchers Taste of Liège
9.1 All gift certificates are non-refundable and cannot be exchanged for cash or used for the purchase of gift vouchers.
9.2 Gift certificates can only be redeemed online (subject to availability of the service requested).
9.3 Gift certificates are valid for 12 months from the date of issue.
Loss and accidents
10.1 In the case of unlikely events such as a loss or accidents, during the tour or during all Taste of Liège’ services, Taste of Liege will not be held liable. We strictly encourage all our clients to pay attention during the tour, to their belongings but also regarding the city and its potential dangers (such as the traffic, cars, crossroads, etc.) and also regarding the weather conditions (e.g with rain or black ice : slippery stairs, sidewalks, etc.). Apart from these conditions, Taste of Liège and S&O SPRL will not be held responsible neither in the case of loss, theft and other unlikely events that can occur in any city.
10.2 In case of damages, delays, or other inconvenient Taste of Liège will not be held responsible except if those damages or inconvenient have been directly the result of our employees’ actions. In such a case, our liability will be limited to the full refund of the tickets.
Other : Doubts? Companies, private businesses, organizations,… ?
11.1 In case of any doubt or enquiry, we encourage any visitor or future client to contact Taste of Liège directly.
11.2 Taste of Liège’s services are not exclusive to individuals and families, but remain fully available for private tours, all-designed-tours, for companies and businesses, ministries, government organizations, etc. that wish to buy Taste of Liege services. Our Terms & Conditions remain the same regarding our services for companies and private sectors’ demands – except on the content of the tour that could be modified. In this case, apart from the agreed modifications regarding the direct content of the tour, all the Terms & Conditions will remain the same. We strongly encourage any special request to be directly notified to Taste of Liège, using the contact information on the web site.